| Support Category: Playlists |
| Specialist Notes: |
If a user comes into chat requesting assistance with sharing a playlist, please provide the SR below.
IMPORTANT! Please be sure to update any information in square brackets according to whether or not the user is an administrator or user. ➤ If the user is an ADMINISTRATOR, please escalate to request additional permissions to share a playlist.
➤ If the user is a USER, please provide the following response...
As a user, you will have to work with your local administrator so the administrator can update the visibility of the playlist, and then allow it to be shared. |
| Standard Response: |
The NOAA Administrators have informed us that only certain individuals who already have permission to share playlists can do so. Since you are [ADMINISTRATOR/USER].
